The Scoop on Our Specialists!

We get questions about our support team all the time, so we thought we'd tell you a little bit more about ourselves.

Our service consultants all work from home, across the United States, allowing us to attract and retain top talent. In fact, more than half of our workforce are working Moms and Dads who were looking for a change from the traditional call center environment that would also provide them greater work-life balance.

And, what do they all have in common? They are all highly motivated and empowered to do whatever it takes to ensure your satisfaction as a QuickBooks Online customer.

We really believe in our model, and so do our employees. In fact, our most effective tool for attracting great talent is our own employee base. They are all proud to work here and want people with the same values helping us to continue to achieve our high customer service results. This keeps our turnover low and our morale high! That's quite an achievement in the world of customer support, and we're proud of it!

Our Team — the WOW Factor!